(This story is from our archives of NextStep Magazine. The Magazine has since been renamed to AIC With You)
With the closure of AICare Hub at City Square Mall, the new AICare Link @ Maxwell opened its doors to the public on 3 August 2015.
Its new Tanjong Pagar home may look different from the AICare Hub, but visitors will find that the new centre is equally committed to providing seniors with support and to help them live well and age gracefully.
Dedicated and Helpful Staff
Mr Sng Yang Thiam, 90, has visited both the former AIC Hub as well as the new AIC Link @ Maxwell.
With the help of care consultants, Mr Sng has successfully applied for various subsidies, such as the Pioneer Generation Disability Assistance Scheme, the Foreign Domestic Worker Grant and the Community Health Assist Scheme .
These schemes provide Mr Sng and his wife Mdm Heng Guek Khim, 88, with some relief for their care needs.
The service he experienced at the former AIC Hub left a deep impression on him.
Such dedicated service is still a hallmark at AIC Link @ Maxwell, where the Care Consultants introduced Mr Sng to the Interim Disability Assistance Programme for the Elderly.
They guided him through the application procedure and helped him prepare the documents he needed. Mr Sng has nothing but praise for the officers who served him at the new centre.
“They explained everything clearly and carefully for me to understand. Everyone here is very kind,” he adds.
Different Location, Same Experience
As he has difficulty walking, Mr Sng needs the aid of a walking stick and his helper, Marabelle.
But when asked how the change in location has affected him, he dismisses the question with a wave of his hand.
“The distance and location are not important. What matters is the people here are helpful and try their best to help this old man.”
He continues, “I’m thankful that I’m still able to receive the good service I experienced at the former AIC Hub, right here at AIC Link @ Maxwell.”
What are AIC Links?
As a one-stop resource centre for care needs, AIC Link is here to advise caregivers and their loved ones on getting the right care at the right place, enabling seniors to age well in the community which they are familiar with. Find out more about them here.
